Privacy Policy

Last modified 11-24-2023
Effective from 24-11-2023

This Privacy Policy describes the policies of Office Service Detelina Ltd, Sofia, Sofia Blvd. office@detelina-bg.com, telephone: +35989877574 regarding the collection, use and disclosure of your information that we collect when you use our website ( https://shop.detelina-bg.com/). ("Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, please do not access or use the Service.
We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after it is posted on the Service, and your continued access to or use of the Service after that period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information we collect:
We will collect and process the following personal information about you:

Name
Email
Mobile phone

How we collect your information:
We collect/receive information about you as follows:

When the user completes the registration form or otherwise submits personal information
Interacts with the website
From public sources

How we use your information:
We will use the information we collect about you for the following purposes:

Create a user profile
Administrative information
If we want to use your information for other purposes, we will ask for your consent and will only use your information after obtaining your consent and then only for the purpose(s) for which you have consented, unless required by law us to do otherwise.

How we share your information:
We will not pass your personal information to a third party without your consent, except in limited circumstances as described below:

Analysis
We require these third parties to use the personal information we transmit to them only for the purpose for which it was transmitted and not to retain it for longer than necessary to fulfill that purpose.
We may also disclose your personal information for the following purposes: (1) to comply with applicable law, regulation, court order or other legal process; (2) enforce your agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates third-party rights. If the Service or our company merges with or is acquired by another company, your information will be one of the assets that is transferred to the new owner.

Storage of your information:
We will retain your personal information with us from 90 days to 2 years after users terminate their accounts, or as long as we need to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for a longer period of time, such as for record keeping/reporting in accordance with applicable law or for other legitimate reasons, such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregated information, none of which identifies you (directly or indirectly), may be retained indefinitely.

Your rights:
Depending on the applicable law, you may have the right to access and correct or delete your personal data or obtain a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal information of another entity, withdraw the consent you have given us to process your data, right to file a complaint with a statutory authority and other rights that may be applicable under applicable law. To exercise these rights, you can write to us at boyangyurov@gmail.com. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the necessary personal information or withdraw your consent to the processing of the same for the necessary purposes, you may not be able to access or use the services for which your information was requested.

Cookies, etc.
To learn more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Complaints/Data Protection Officer:
If you have any questions or concerns about the processing of your information that is available with us, you can send an email to our complaints officer at the address: Office Service Detelina OOD, Sofia, Tsv Blvd. Lazarov 13, email: office@detelina-bg.com. We will address your concerns in accordance with applicable law.